For issues related to NetMenu, GET, MyPaymentsPlus, Ugryd, or Solana please access the status page on CBORD HUB .
Illumia has updated the SAML SSO metadata for the Mobile Ordering application with an updated certificate. If you are doing encryption with the certificate in the metadata file, new users may be unable to sign in to the mobile ordering application via SSO if you do not update your Identity Provider (IdP) by April 20, 2026. To ensure your users can continue signing in via Single Sign-On (SSO), your institution's IdP must be updated with the new metadata before the deadline.
Illumia is excited to announce the release of Cloud POS Windows Register 5.1.39 and Windows Kiosk 5.1.33 on March 25th. After the release is made available, clients may perform a binary sync at any time to receive the latest features and fixes on register and kiosk devices.
As a reminder, sending a binary sync will reboot the POS device.
Please be sure to read the Cloud POS Windows Register 5.1.39 Release Notes and the Windows Kiosk 5.1.33 Release Notes to learn more.
If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.
TSE PR5000 2.6.3 Release Update: A software update for the TSE PR5000 is scheduled for Monday, March 9th, 2026 .
Release 2.6.3 is an over-the-air (OTA) update. Automatic updates will take place for eligible devices at the scheduled time as set by the Install Software Updates parameter in the TSE Management portal.
This release is required for Remote Logging to work.
The Release Notes for this software update can be found here.
Thank you, Your Transact Support Team
Maintenance tasks:
We'll be applying standard vendor database updates to the Illumia Payments environment.
Expected impact:
No impact is expected during this maintenance window.
Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.
Maintenance tasks:
We'll be performing an upgrade of the Jobs scheduling system in Illumia Payments.
Expected impact:
We do not expect there to be any impact to payment processing or accessing the system. During the maintenance period there will be delays in scheduled jobs being performed. All delayed scheduled jobs should run at the end of the maintenance action.
Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.
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| ACI+ | |||||||||
| CampusCash Portal (OLS/InComm) | |||||||||
| CampusCash Settlement | |||||||||
| Client Support Systems | |||||||||
| Cloud POS | |||||||||
| Door Access | |||||||||
| Genea Security | |||||||||
| S2 NetBox | |||||||||
| eAccounts | |||||||||
| File Transfer Services | |||||||||
| Mobile Ordering | |||||||||
| Mobile Credential | |||||||||
| Mobile Credential for Apple Wallet | |||||||||
| Mobile Credential for Google Pay Wallet | |||||||||
| Online Photo Submissions | |||||||||
| Quickcharge | |||||||||
| US1 | |||||||||
| US2 | |||||||||
| US3 | |||||||||
| US4 | |||||||||
| US5 | |||||||||
| US6 | |||||||||
| US7 | |||||||||
| US101 | |||||||||
| US102 | |||||||||
| File Transfer Servers | |||||||||
| Just Walk Out for Quickcharge | |||||||||
| Stored Value Global API for TSE | |||||||||
| Transact IDX | |||||||||
| Transact Insights | |||||||||
| Transaction System SaaS | |||||||||
| Illumia Payments | |||||||||
| Admin Site and Cashiering | |||||||||
| Credit Card Processing | |||||||||
| eMarket Sites | |||||||||
| ePayment Sites | |||||||||
| ERP Integration | |||||||||
| SmartPay/CampusPay Settlement | |||||||||
| TSE On Premise | |||||||||
| TSE Hosted |