Online Photo Submissions

Incident

Online Photo Submissions

Status: closed

Start:

End:

Duration: 3 hours 28 minutes

Affected Components:

Online Photo Submissions

Update

2026-11-04T08:00:00.0000000Z

Scheduled Maintenance is still in progress and the system is unavailable.

Update

2026-11-04T09:36:00.0000000Z

The issue with the service(s) Online Photo Submissions is tentatively resolved and Illumia engineers are monitoring the systems to confirm there are no further issues.

Update

2026-11-04T10:27:00.0000000Z

Scheduled maintenance has been completed and Illumia Engineers have determined that the service(s) Online Photo Submissions is operating in a degraded state.

Resolved

2026-11-04T11:28:00.0000000Z

This incident has been resolved and all systems are now operating normally.